Frequently
Asked Questions
- Are there other sizes available that aren't listed
here?
- What is the difference between cut size and finish
size?
- Will the treatment on a canvas tarp rub off or bleed?.
- Why does my canvas tarp have a strong odor?
- Is my canvas tarp appropriate to use as a drop cloth
to cover carpeting indoors?
- Can I return a custom built tarp?
- Is there a guarantee on how long my tarp will last?
- Can Hawthorn build a tarp to my specifications from
a drawing I provide?
- What specifications do fire retardant tarps meet?
- Is there a minimum that must be met to order
- How can I get wholesale pricing for my business?
- Are there other sizes available that aren't listed
here?
Yes. We can make just about any size. Use our custom tarp builder
page to make any size you need, or call customer service at 1-800-833-TARP.
- What is the difference between cut size and finish
size?
The cut size of a tarp is the measurement of the fabric before hems
and seams are sewn. The finish size is the result after hems and seams
have been sewn. For example, a tarp with a cut-size of 8’ x
10’ will have a finish size of approximately 7’5”
x 9’6”. The standard sizes sold here are cut size.
- Will the treatment on a canvas tarp rub off or
bleed?
Some color bleeding and/or rub off can happen with treated canvas
products. After exposure to the elements, the possibility will become
increasingly minimal. If you experience rub off from a canvas product
onto clothing, it should wash out with normal detergent.
- Why does my canvas tarp have a strong odor?
The treatment on the canvas that makes it resistant to water, mildew,
and rot can have a strong smell. It will be strongest when the tarp
is originally removed from its packaging. The smell should dissipate
over time.
- Is my canvas tarp appropriate to use as a drop
cloth to cover carpeting indoors?
No. A treated canvas tarp is not the correct product for use indoors
because of the possibility of treatment rub off. A better choice would
be a reusable canvas dropcloth or a lightweight blue poly tarp.
- Can I return a custom built tarp?
No. We cannot accept returns on any items we have custom made to your
specifications unless the materials or workmanship are inspected and
found to be defective. Please refer to our return policy.
- Is there a guarantee on how long my tarp will
last?
No. Weather and use conditions, as well as installation, affect the
life of fabrics and vary from customer to customer.
- Can Hawthorn build a tarp to my specifications
from a drawing I provide?
Most Likely. We often receive drawings or specifications and are able
to produce custom built covers. Call 800-833-TARP, Fax to 573-486-2415,
or email your request to info@hawthorntarps.com
, and our customer service team will be happy to quote you.
- What specifications do fire retardant tarps meet?
It depends upon the fabric. Please call customer service to get specific
information on fire retardant specifications.
- Is there a minimum that must be met to order?
No. We have no minimum order.
- How can I get wholesale pricing for my business?
If you are a business customer new to Hawthorn, you can use your tax
ID number and sign up for a log in by clicking on My Account on the
Home page. You will receive a user ID and password to view and purchase
wholesale prices. You can also call customer service toll free at
1-800-833-TARP for help in accessing wholesale pricing.
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